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Frequently Asked Questions

Order / Shipping / Exchange & Return / Member

Customer Service

en.sienne@help-cs.com

* items purchased from Boutique can only be returned/exchanged in Boutique.

Opening Hours

Mon-Fri 09:00 - 18:00 (KST)
Lunch 12:30 - 13:30

Weekends/Holidays Off

We will answer your question via email. It may take up to 36 hours.

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Collection and use of personal information

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Privacy Policy  Purpose of Collection and Use
Personal
information is collected and used for delivery of service and implementation of
the contract, for purchase and payment, delivery of goods or billing notices,
and management of membership.
 
Information to be collected
Name, Address, Phone number,
Email address etc.
 
Period of Retention of Personal Information
All personal
information is disposed of by the company without exception after the purpose of
collection and use has been fulfilled.

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